Shipping Terms, Conditions & Timelines
Most of our products are in stock in our warehouse based in Wollongong, NSW. If we don't have your branded item on hand, we will ship it directly from the manufacturer to you.
Orders are generally dispatched the next business day from our warehouse after the order is placed and payment is cleared, however in some circumstances it could take up to 3 business days in busier periods.
You will receive an unique tracking number for tracking once the order has been dispatched. The tracking will be able to trace the delivery online. If you have not received your tracking updates within 5 business days, please contact us.
Delivery time frame vary depending on the size, weight and your chosen delivery location. The general delivery time frame is listed below:
Domestic estimate delivery time frame:
| Delivery Location | Time Frame |
| Metro NSW, VIC, QLD | 2-5 business days |
| Regional NSW, VIC, QLD | 4-7 business days |
| WA | 10-16 business days |
| SA | 4-10 business days |
| TAS | 6-12 business days |
| NT | 8-16 business days |
Shipping Terms and Condition
Buyers need to take full responsibility to provide the correct delivery address and mobile phone number. If there are any changes to the address after checkout, we will need to refund the order and restart another order as soon as possible.
Mega Jimny PTY LTD will NOT ship any products anywhere else other than what you have put on the order list once you have checked out your goods.
Mega Jimny PTY LTD is NOT liable for any delay, losses or damage items due to courier companies.
Using a workplace address is recommended for delivery for large and bulky items.
Import Taxes and Charges
Mega Jimny PTY LTD is not liable for import or local taxes for orders that are shipped outside of Australia. If you live outside of Australia and place as order with us, you might be required to pay import and local taxes.
These are subjected to the shipping courier company and local authority’s discretion. Please check with your local shipping or government organisation for more information or tax rules. We are unable to accurately calculate these fee's on your behalf.
Your orders may be returned to us by the shipping courier if you refuse to pay duties and taxes. When we received the return shipment in full, your order will be refunded with the deduction of the original shipping fee and any additional charges incurred. You will need to pay for a second shipping cost if you wish to be re-shipped to you.
For international orders, all duty and taxes incurred during custom clearance are the responsibility of the purchaser. If purchaser did not received the order because of refusing to pay duty and taxes, we will not be able to refund the order.