Shipping policy
Most of our products are in stock in our warehouse based in Wollongong, NSW unless otherwise stated. In certain circumstances we can ship goods directly from the manufacturer to you.
We do not ship to any PO boxes or Parcel collect boxes. If a PO box or Parcel Collect number is inputted at checkout, your order will not be sent out and one of our staff will be in touch with you via email requesting for an alternative address. If we do not hear back within 5 days, your order will be automatically refunded minus our cancellation fee, outlined in our cancellations policy found here.
Orders are generally dispatched the next business day from our warehouse after the order is placed and payment is cleared, however in some circumstances it could take up to 3 business days. You will receive an unique tracking number for tracking once the order has been dispatched. The tracking will be able to trace the delivery online. If you have not receive your tracking updates within 5 business days, please contact us.
Delivery time frame vary depending on the size, weight and your chosen delivery location. The general delivery time frame is listed below:
Domestic estimate delivery time frame:
| Delivery Location | Time Frame |
| Metro NSW, VIC, QLD | 2-5 business days |
| Regional NSW, VIC, QLD | 4-7 business days |
| WA | 10-16 business days |
| SA | 4-10 business days |
| TAS | 6-12 business days |
| NT | 8-16 business days |
Shipping Terms and Condition
Buyers need to take full responsibility to provide the correct delivery address and mobile phone number. If there are any changes to the address after checkout, we will need to refund the order and restart another one as soon as possible. We will NOT ship any products anywhere else other than what is on the order list once you have checked out your goods.
MegaJimny is not able to offer compensation for delay on courier companies and/or lost or damage items.
MegaJimny is not liable for any delay, losses or damage items due to courier companies. Using a workplace address is recommended for delivery for large and bulky items.
For international orders, all duty and taxes incurred during custom clearance are the responsibility of the purchaser. If purchaser did not received the order because of refusing to pay duty and taxes, we will not be able to refund the order.